Disclaimer

1. Introduction

MVS Foods provides information about food products, traditional recipes, ingredients, product categories, product images, pricing, offers, availability, delivery, and related services through this Website.

We make reasonable efforts to keep the information on the Website accurate, current, and helpful. However, Website content may occasionally contain errors, omissions, delays, typographical mistakes, display issues, technical inaccuracies, or information that changes over time.

This Disclaimer is intended to clarify the nature of the information provided and the responsibilities of customers when using the Website or purchasing food products from MVS Foods.

2. About MVS Foods

MVS Foods is a consumer-facing food brand operated under Om Sri Venkateshwara Traders, a sole proprietorship owned by Mrs. Maheshwari Vasudevan.

Brand Name:

MVS Foods

Website:

https://mvsfoods.co.in

Legal Business Name:

Om Sri Venkateshwara Traders

Business Structure:

Sole Proprietorship

Proprietor:

Mrs. Maheshwari Vasudevan

All commercial activities, including product sales, order fulfilment, shipping, invoicing, customer support, refunds, replacements, and statutory compliance, are carried out by Om Sri Venkateshwara Traders.

Customers may see Om Sri Venkateshwara Traders as the merchant or legal business name on invoices, payment gateway records, bank statements, GST invoices, courier documents, or other official records relating to purchases made through MVS Foods.

3. General Information Disclaimer

The information provided on the Website is for general informational, shopping, and customer support purposes only.

Although we aim to present accurate and useful information, we do not guarantee that all Website content will always be complete, uninterrupted, error-free, current, or suitable for every customer's individual requirements.

Customers should use their own judgment before relying on Website information and should contact Customer Support if any information appears unclear, incomplete, or inconsistent.

4. Product Information Disclaimer

Product descriptions, ingredients, net weight, product categories, usage suggestions, serving ideas, storage guidance, shelf life information, availability, and other product details are provided to help customers make informed purchase decisions.

We make reasonable efforts to ensure product information is accurate. However, product details may change due to recipe improvements, packaging updates, ingredient availability, batch variation, labelling changes, supplier changes, operational updates, or legal requirements.

Customers should always review the product label, packaging, ingredient list, and storage instructions received with the product before consumption or use.

5. Handmade Product Disclaimer

Many MVS Foods products are prepared in small batches using traditional methods, recipes, and ingredients.

Because of the handmade and small-batch nature of our products, there may be natural variation in colour, texture, aroma, spice level, ingredient appearance, consistency, weight, shape, packaging appearance, or finish from batch to batch.

Such natural variation does not automatically mean that a product is defective, unsafe, or different from what was ordered.

6. Product Image Disclaimer

Product images, lifestyle images, serving suggestions, packaging visuals, ingredient visuals, and other photographs displayed on the Website are provided for illustrative and representational purposes.

The actual product, packaging, colour, label, size, presentation, garnish, serving arrangement, or accessories may vary from the images shown on the Website.

Props, bowls, plates, spoons, tableware, ingredients, backgrounds, decorative elements, and serving arrangements shown in images are not included with the product unless expressly stated.

7. Natural Ingredient Disclaimer

MVS Foods may use natural ingredients, traditional ingredients, spices, oils, grains, pulses, jaggery, vegetables, fruits, herbs, and other food materials depending on the product.

Natural ingredients may vary in colour, aroma, flavour intensity, texture, size, moisture, or appearance depending on season, source, harvest, storage, processing, and preparation.

These natural variations are expected in food products and do not automatically indicate poor quality or defect.

8. Allergen Disclaimer

Customers with allergies, sensitivities, intolerances, dietary restrictions, or medical conditions must carefully review the product ingredients, product label, packaging information, and any allergen information before purchasing or consuming any product.

MVS Foods products may contain or may be prepared, packed, stored, or handled in environments where allergens such as nuts, peanuts, sesame, mustard, gluten-containing grains, dairy, soy, lentils, pulses, spices, seeds, or other food allergens may be present.

Cross-contact with allergens may occur despite reasonable care. Customers with severe allergies should exercise caution and consult a qualified medical professional before consuming any product.

9. Nutritional Information Disclaimer

Any nutritional information, calorie information, health-related description, ingredient benefit, dietary indication, or wellness-related statement provided on the Website is general and approximate unless expressly stated otherwise.

Nutritional values may vary depending on ingredient source, batch variation, preparation method, serving size, storage, testing method, and natural food variation.

Information provided on the Website is not medical advice, dietary advice, or a substitute for consultation with a qualified doctor, nutritionist, dietitian, or healthcare professional.

Customers with medical conditions, allergies, pregnancy-related concerns, dietary restrictions, or health-specific requirements should consult a qualified professional before consuming our products.

10. Storage and Consumption Disclaimer

Food products must be stored, handled, and consumed in accordance with the instructions provided on the product label, packaging, Website, invoice, or customer communication.

Product quality and safety may be affected by improper storage, exposure to heat, moisture, sunlight, contamination, delayed consumption, damaged packaging, or handling after delivery.

Customers are responsible for checking the product condition, seal, packaging, and label before consumption. Customers should not consume a product if the packaging appears tampered with, the product appears spoiled, or there is any reasonable concern about safety.

11. Availability Disclaimer

Product availability displayed on the Website is subject to stock, production capacity, seasonal ingredient availability, packaging availability, serviceability, courier availability, and operational feasibility.

We may cancel, modify, delay, or limit an order if a product becomes unavailable, if delivery is not serviceable, if there is an operational issue, or if there is an error in product listing or stock display.

If an order is cancelled by us due to unavailability or serviceability issues, eligible refunds will be handled in accordance with our Refund & Cancellation Policy.

12. Pricing and Typographical Errors

We make reasonable efforts to display accurate prices, product details, offers, discounts, taxes, delivery charges, and availability information.

However, the Website may occasionally contain typographical errors, pricing errors, calculation errors, discount errors, stock display errors, product description errors, or technical inaccuracies.

If an error affects an order, we may contact the customer for confirmation, correct the error, cancel the affected order, or offer an appropriate resolution consistent with applicable law and our published policies.

13. Third-Party Links Disclaimer

The Website may contain links to third-party websites, payment gateways, delivery partner pages, social media platforms, maps, or other external services.

These third-party services are provided for convenience or operational purposes. MVS Foods and Om Sri Venkateshwara Traders do not control third-party websites, platforms, policies, content, availability, security, or practices.

Customers should review the relevant third-party terms, privacy policies, and disclaimers before using third-party services.

14. Website Availability Disclaimer

We aim to keep the Website available and functioning properly. However, Website access may be interrupted, delayed, restricted, or unavailable due to maintenance, server issues, hosting issues, network issues, security updates, technical failures, cyber incidents, payment gateway downtime, third-party service disruption, or circumstances beyond our control.

We do not guarantee uninterrupted or error-free access to the Website at all times.

15. Intellectual Property Notice

All content on the Website, including text, product descriptions, photographs, graphics, logos, icons, layout, design elements, brand names, product names, and other materials, is owned by or licensed to MVS Foods or Om Sri Venkateshwara Traders unless otherwise stated.

Customers and visitors may not copy, reproduce, distribute, modify, publish, display, sell, or commercially use Website content without prior written permission, except as permitted by applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, MVS Foods and Om Sri Venkateshwara Traders will not be liable for indirect, incidental, special, consequential, punitive, or exemplary losses arising from use of the Website, reliance on Website information, product misuse, improper storage, delayed consumption, customer-provided incorrect information, third-party service failures, or circumstances beyond our reasonable control.

Nothing in this Disclaimer limits or excludes any liability that cannot be limited or excluded under applicable law, including rights available to customers under applicable consumer protection laws.

17. Indemnification

Customers agree to act lawfully and responsibly while using the Website and purchasing products from MVS Foods.

To the extent permitted by applicable law, customers agree to indemnify and hold harmless MVS Foods, Om Sri Venkateshwara Traders, and their representatives from claims, losses, damages, costs, or expenses arising from misuse of the Website, misuse of products, violation of our policies, inaccurate information provided by the customer, unlawful conduct, or breach of this Disclaimer.

18. Changes to this Disclaimer

We may update this Disclaimer from time to time to reflect changes in our business operations, product information, Website functionality, legal obligations, customer support practices, or applicable law.

The revised version will become effective when published on this Website with the updated date.

Continued use of the Website or placement of orders after publication of the revised Disclaimer constitutes acceptance of the updated Disclaimer.

19. Contact Us

For questions about this Disclaimer, product information, allergens, ingredients, storage, Website content, or related concerns, please contact us through the details provided on our Contact Us page.

Brand:

MVS Foods

Legal Business Name:

Om Sri Venkateshwara Traders

Business Structure:

Sole Proprietorship

Proprietor:

Mrs. Maheshwari Vasudevan

Website:

https://mvsfoods.co.in

20. Acceptance of this Disclaimer

By accessing www.mvsfoods.co.in, browsing the Website, creating an account, placing an order, consuming products purchased through MVS Foods, or otherwise interacting with our Website, you confirm that you have read, understood, and agreed to this Disclaimer.

You further acknowledge that MVS Foods is a consumer-facing brand operated under Om Sri Venkateshwara Traders, a sole proprietorship owned by Mrs. Maheshwari Vasudevan, and that all commercial activities are carried out by Om Sri Venkateshwara Traders.